Swedish Speaking Customer Support to Chania, Crete!

Teleperformance-Nordic-logo.png

How would you feel if your office was just a breath away from beaches with crystal-clear waters?🤩 Does year-long sunshine – along with flavorful Greek cuisine – sound like an option you’d like to explore? 😍

Jump head-first into the Mediterranean experience and join our ever-growing Nordic Customer Care team in one of the most popular destinations in the world – Chania, Crete!🌴

Teleperformance Greece: Welcome to Chania!

What you will do:

  • Be the primary point of contact for customer requests, representing the top Nordic home appliance manufacturer.

  • Utilize phone e-mails and calls in order to provide a seamless customer experience.

  • Handle customer inquiries in a professional and timely manner.

  • Turn every customer into a happy customer!

  • Exchange ideas and solutions with your colleagues!

  • Enjoy your time in Crete!

What you will bring:

  • Fluency in Swedish.

  • Good knowledge in written and spoken English.

  • Understanding and empathizing with people and problem-solving.

  • Prior experience in customer support or claims and consumer complaints is advantage will be considered an asset.

  • Exceptional communication & soft skills, as well as a problem-solving mentality.

  • Computer knowledge, good knowledge of MS programs.

  • A positive and adventurous attitude.

  • A curiosity driven mindset, willing to know everything about everything.

  • Results-driven way of thinking, aiming to fix any issue the first time, following up as needed to reach a resolution that satisfies the consumer.

  • A sponge that is willing to soak up all the knowledge and experience we offer.

 What we offer:

  • Complete relocation support (flight ticket to Chania, Crete, pick-up & drop – both at no cost to you). 🚀

  • Free accommodation or extra accommodation bonus, throughout the entire employment period. 🙌

  • Competitive monthly salary + 2 extra salaries per year. 🤑

  • A generous bonus scheme. 😎

  • Fully remunerated training by certified instructors. 😍

  • Extra private health insurance. 💪

  • Consistent support for anything you may need along the way. 🥂

  • Numerous benefits and discounts. 🤩

  • State-of-the-art premises – including an amazing activity room with a fully-equipped gym, table tennis table and TV. 🌟

  • Special events as well as community & social responsibility initiatives. ❤️

  • Free online Greek language courses. 🌍

  • Professional growth & development opportunities within a multicultural, safe and fun workplace. 🥳

Note:

  • This job opportunity requieres you to relocate to Chania, Crete (if already do not live there).

  • Please note, only shortlisted candidates will be contacted.

Interested?

If this sounds interesting, make sure to send us your updated English CV!

Ansök nu!
 

Teleperformance Greece

Each interaction matters

🤩

Each interaction matters 🤩

Established in 1989, Teleperformance Greece was the very first company to introduce contact center outsourcing in the local market and has been the indisputable local Leader of it till this day. In 2004 it started becoming a major multilingual destination for Europe, the Middle East and Africa and today serves over 140+ markets in 42+ languages & dialects and employs more than 12,000 people from 110+ nationalities.

We proudly represent the leading global businesses -such as Microsoft, Canon, Netflix, Volkswagen, and Audi- providing Customer Care, Sales & Technical Support services, as well as Content Moderation for Social Media.

More info:

www.teleperformance.com/

 

Where are we? 📍

 

Cost of living in Crete

To help you understand the cost of living in Crete, we have shared numbers provided by Numbeo. We always recommend you to have a look at the cost of living numbers when you are moving to another country.

*These numbers are estimated numbers and can change due to various factors.

  • Meal at an inexpensive restaurant 10.10 € 🍣

  • Cappuccino (regular) 3.03 € ☕ (Restaurant)

  • Water (0.33 liter bottle) 0.93 € 💧 (Restaurant)

  • Domestic Beer (0.5 liter) 1.00 € 🍺

  • Bottle of Wine (Mid-Range) 4.00 € 🍷

  • Water (1.5 liter bottle) 0.47 € 💧

  • Rent a month an apartment (1 bedroom) in City Centre 350.00 € or Outside of Centre 250.00 € 🏠

  • One-way Ticket (Local Transport) 1.20 € 🚎

  • Taxi 1km (Normal Tariff) 1.20 € 🚕

  • Gasoline (1 liter) 2.16 € ⛽

  • Fitness Club, Monthly Fee for 1 Adult 37.50 € 💪

  • Monthly Internet (60+ Mbps, Unlimited Data) 32.50 € 🌐

 

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