Danish Speaking Customer Support Analyst to Sofia!
Are you ready to take the next step in your career?
If your answer is YES - join the leader of the CX (Customer Experience) sector TELUS Digital Bulgaria!
*Please note that the position is based in Sofia, Bulgaria, and we will assist you to relocate!
Sofia 😍
Sofia 😍
As a Customer Support Analyst in a Fintech Account with Danish and English, you will:
Provide solutions to questions/inquiries encountered in money transfer transactions or forward the issue to the relevant units.
Assist customers through multiple channels, including phone, email, chat and online customer service inquiries.
Identify and assess customer needs to achieve satisfaction and long-term resolution.
Provide empathetic and professional service on client’s request using the required tools.
We are looking for:
Fluency in Danish and English - C1/B2-equivalent.
Ability to perform well in a dynamic environment.
Excellent customer service and communication skills.
We Offer:
Fully paid training.
Stable job and career development opportunities.
Attractive salary.
Additional health insurance.
50+ benefits and services to choose from.
Positive international working environment.
Support and learning.
Employee referral bonuses.
Assistance with relocation for candidates residing outside Bulgaria.
At TELUS International Bulgaria, we care deeply about our employees’ well-being, invest in their growth, and foster a fun and collaborative work environment.
Note
This job opportunity requires you to relocate to Sofia, Bulgaria (if you do not already live there).
Only shortlisted candidates will be contacted.
Interested?
Ready to take the next step? Apply now and be a part of our success story!👇
Interested but not 100% sure if you should apply?
TELUS Digital
AI Data Solutions 🤖
AI Data Solutions 🤖
TELUS Digital Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,600 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and more.
The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.
More info:
Where are we? 📍
Cost of living in Sofia, Bulgaria 🤑
To help you understand the cost of living in Sofia, we have shared numbers provided by Numbeo. We always recommend you to have a look at the cost of living numbers when you are moving to another country.
*These numbers are estimated numbers and can change due to various factors.
**The currency they currently use in Bulgaria is called Bulgarian lev (BGN).
Meal at an inexpensive restaurant 20.00 лв 🍣
Cappuccino (regular) 3.06 лв ☕(Restaurant)
Water (0.33 liter bottle) 1.33 лв 💧(Restaurant)
Domestic Beer (0.5 liter) 1.67 лв 🍺
Bottle of Wine (Mid-Range) 12.00 лв 🍷
Water (1.5 liter bottle) 1.13 лв 💧
Rent a month an apartment (1 bedroom) in City Centre 824.60 лв or Outside of Centre 621.40 лв 🏠
One-way Ticket (Local Transport) 1.60 лв 🚎
Taxi 1km (Normal Tariff) 1.07 лв 🚕
Gasoline (1 liter) 3.08 лв ⛽
Fitness Club, Monthly Fee for 1 Adult 56.19 лв 💪
Monthly Internet (60+ Mbps, Unlimited Data) 22.49 лв 🌐
About Sofia
Sofia, Bulgaria, is an attractive destination for Nordic job seekers looking to work abroad. The city offers growing job opportunities within IT, finance, and engineering, while the cost of living is lower than in many other European capitals. Sofia combines rich history and culture with modern facilities, creating a comfortable everyday life for expats. With beautiful parks, a lively café and restaurant scene, as well as access to mountains close to the city, Sofia offers a good balance between work and leisure for those seeking new challenges in a dynamic and affordable metropolis.
Stay updated, it’s free!
Similar Danish Language Jobs Abroad!
20 Common Interview questions you should know!
Do you need to prepare for an interview? Then this is for you! We’ve gathered 20 common interview questions you should know to help you stay prepared for the interview.
23 Questions to ask the recruiter during an interview!
Not sure what to ask the recruiter during an interview? We’ve gathered 23 questions you can ask the recruiter to ace the interview!
Popular posts
